CareLink New Mexico is a group of health care professionals and service providers working together to ensure you get the appropriate care and services needed to stay healthy. Once you are enrolled in CareLink New Mexico, a care coordinator will begin working with you. The care coordinator will help you develop a care plan. Your care plan will be a “road map” to help you with setting health goals. 

  • Manage your physical and behavioral health services
  • Social services, such as food, benefits, and locating transportation
  • Other community programs that will support and assist you and your family
  • Focus on your choices, your strengths, good health, and total wellness

The CareLink New Mexico service focuses on behavioral health and physical health integration. In New Mexico, many people get their benefits through the Medicaid Program. Some of those people may have chronic health conditions or behavioral health needs and have been unable to find providers or access appropriate services. Without the right providers and services, it is hard for people to get well and stay healthy. The goal of CareLink New Mexico is to make sure its members get the care and services needed. This will mean fewer trips to the emergency room, less out of home placements, improved health, and access to primary care services.

This service is only available to individuals deemed eligible based on State criteria, and who are enrolled in New Mexico Medicaid through a Managed Care organization.