New Mexico Solutions offers a wide variety of services in different settings to help support you and your loved ones with mental health issues. All of these services are specifically developed to meet the unique, growing behavioral health needs of the communities we serve and are proven effective in reducing the severity of such issues.
Let our experts assist you in living a healthy and fulfilling life. New Mexico Solutions provides medication evaluation and management for behavioral health for people of all ages. These services can be provided onsite in one of our clinics, or they can be done via telehealth.
To receive medication evaluation and management, you are required to be enrolled in one other program at New Mexico Solutions, such as Outpatient Therapy.
Here are a few of our mental health services:
Crisis Triage Center
La Sala Crisis Center serves Santa Fe County residents, offering face-to-face crisis intervention to individuals experiencing a behavioral health crisis for those 18 years and older.
New Mexico Solutions provides behavioral health support to individuals seeking to avoid unnecessary hospitalization, incarceration, or emergency services contact. Our staff can provide triage, referral, and follow-up services, as well as support, information, and referrals for family members and caregivers of individuals with mental health challenges.
La Sala Crisis Center
2015 Galisteo St,
Santa Fe, NM 87505
Phone: (505) 819-3419
Hours: Monday – Friday 8am – 5pm
Hours of operation may change
Available for walk-ins and referrals for those 18 years and older. Please call ahead when possible.
Individuals in medical crisis should call 911. New Mexico Solutions does not provide emergency medical services.
Mobile Crisis Response Team
The Mobile Crisis Response Team (MCRT) is available 24/7 through 911. In partnership with first responders and law enforcement agencies, MCRT provides field services for those experiencing a behavioral health crisis, ages 14 and older.
New Mexico Crisis and Access Line
(855) 662-7474
Mental health crisis services are operated by New Mexico Solutions and funded by Santa Fe County Community Services Department
For More information about La Sala, visit the Santa Fe County website.
Substance Use Disorders
New Mexico Solutions offers clinical services to assist in the treatment and recovery from substance abuse and chemical dependency. Our clinicians are licensed to provide drug and alcohol counseling and provide both individual and group therapy. Services are available for both adults and adolescents. Medicaid, self-pay, and private insurance are accepted.
Services offered
Outpatient Substance Abuse Therapy
Outpatient, individual, family, and group sessions for substance abuse are offered for adults and adolescents.
Transitions Group
Transitions Group is for individuals who are still settling the question of whether their alcohol or drug use is serious enough to commit to more extensive treatment and recovery.
Intensive Outpatient Program
The Intensive Outpatient Program is offered to meet the needs of individuals with more severe substance abuse or chemical dependency needs. The IOP group meets a minimum of three hours a day, three days a week, for up to six weeks. Core concepts of the disease of alcoholism, addiction, and recovery are presented in a multimedia format. Counseling for the family of the client is a critical part of the program; aftercare services to assist in the client’s transition are also offered. IOP services are available for adults dealing with significant substance use problems. Regular drug and alcohol testing is conducted.
Aftercare Program
Maintaining sobriety and avoiding future abuse of drugs and alcohol is critical. New Mexico Solutions offers and supports a number of aftercare options for clients, including group and individual therapies, as well as participation in community programs.
Case Management
Case Management services are available to assist adolescent and adult clients with accessing services and community support systems such as supported living, educational services, vocational services, welfare, food stamps, and medical services. Case Managers assist clients through advocacy, educational activities, and coordination of services. Case Managers can effectively assist clients in transitioning between services or after hospitalization. Case Management is currently only available for clients enrolled in certain substance abuse programs.
Treatment Foster Care Program (TFC)
Our Treatment Foster Care (TFC) program caters to the physical, emotional, and social needs of children and youth in a supportive family setting. Treatment Foster Care is utilized until the natural family can be reunited or a permanent placement through adoption can be arranged.
Children and youth come into foster care for numerous reasons. Foster care provides children a safe place when it is not possible for them to be with their own families. These youth have special emotional or behavioral needs that demand extra time and skill from foster parents and a coordinated treatment team. The child’s length of time in treatment foster care is dependent on their needs. Once they graduate from treatment foster care, they may return home, move into regular foster care, or live independently.
The treatment foster care home is viewed as the primary treatment setting, and the foster parent(s) are trained and supported to help the child achieve the goals in their treatment plan. While the role of foster parents is vital, treatment planning is a team function carried out under the clinical direction of qualified program staff.
The treatment foster care home is viewed as the primary treatment setting, and the foster parent(s) are trained and supported to help the child achieve the goals in their treatment plan. While the role of foster parents is vital, treatment planning is a team function carried out under the clinical direction of qualified program staff.
Treatment typically focuses on teaching the necessary skills and responses to help the child and their family deal with the circumstances which have created the need for treatment. Each child has the support of a treatment team that provides direction and assistance in meeting each individual child’s treatment goals. The team is made up of the foster parent(s), a treatment coordinator, a therapist, the child and his/her family, the state social worker, and other community resource professionals for the child. Support from all of the team members allows the child to benefit from a home environment and community-based setting while receiving intensive treatment and clinical services.
Who Can Become a TFC Parent?
- A TFC parent must be an adult over the age of 21 years old; and without a history of criminal offenses against children.
- TFC parents can be single, married, divorced, or living with a partner or other family member.
- A TFC parent can live in an apartment or house, and either rent or own.
- There is not a minimum income, as long as a TFC parent can support themselves and provide stability for the child being cared for.
- TFC parents can be of any race, ethnicity, religion, sexual orientation or culture.
Individuals interested in becoming Therapeutic Foster Parents should contact New Mexico Solutions at (555) 555-5555, ext. 223.
Psychosocial Rehabilitation (PSR)
Our Psychosocial Rehabilitation Program (PSR) is a consumer-centered and recovery-oriented skill-building program to assist adults ages 18 or older with re-integration into their community. The program emphasizes daily living and vocational skills training in an environment that develops trust and encourages socialization with other adults. Individuals are encouraged to select and develop group topics and activities, as well as create goals for each session.
The purpose of the Psychosocial Rehabilitation Program is to ensure that an individual gains skills needed to live, learn, work, and fully participate in his or her own community.
Examples of PSR groups offered may include: Recovery Skills, Coping Skills Development/Practice, Symptom Management, Health and Wellness, Creative Art, Recreation/Leisure Activity Skills, and Pre-Vocational Skills.
Outpatient Services
Our primary goals are the diagnosis and treatment of mental and behavioral health issues so we can alleviate the distress or cause, improve or maintain the ability to function in the community, and impact the quality of life positively.
Our specialized staff offers a variety of services for children, adolescents, adults, and their family members/life partners. Our staff includes psychologists, social workers, counselors, community support workers (CSW), care coordinators, individual/family/group therapists, and psychiatrists/nurse practitioners. The point of entry for services occurs through the Intake Clinic which is used for assessing an individual’s needs. The crisis and information line will assess the need for emergency care during hours the office is closed.
Services offered
- 24/7 crisis and information line
- Psychosocial/psychiatric assessments
- Individual/family/group therapy
- Emergency evaluations
- Referral/coordination of services
- Behavioral health interventions
- Post-hospital follow-up/stabilization
- Consultations
Comprehensive Community Support Services (CCSS)
Comprehensive Community Support Services (CCSS) are designed to increase the ability of each person to be able to operate independently at home and in their community. The program is client-centered. The client works with a Community Support Worker (CSW) to create their own goals related to symptom management, accessing community resources, and independence/life skills. Program staff works with each client to learn about accessing various resources/services, helping them initiate the process.
CCSS is a culturally sensitive service that promotes recovery, rehabilitation, and resiliency. CCSS identifies and addresses barriers that held the client back. They also identify the client’s strengths to help the recipient and family in the recovery or resiliency process. CCSS activities provide assistance in the development of interpersonal and community coping and functional skills including:
- Socialization skills
- Development issues
- Daily living skills
- School and work readiness activities
- Education on co-occurring illnesses
Care Link
Care Link New Mexico is a group of health care professionals and service providers working together to ensure you get the appropriate care and services needed to stay healthy. Once you are enrolled in Care Link New Mexico, a care coordinator will begin working with you. The care coordinator will help you develop a care plan. Your care plan will be a “road map” to help you with setting health goals.
Some benefits of Care Link include
- Manage your physical and behavioral health services
- Social services, such as food, benefits, and locating transportation
- Other community programs that will support and assist you and your family
- Focus on your choices, your strengths, good health, and total wellness
The Care Link New Mexico service focuses on behavioral health and physical health integration. In New Mexico, many people get their benefits through the Medicaid Program. Some of those people may have chronic health conditions or behavioral health needs and have been unable to find providers or access appropriate services. Without the right providers and services, it is hard for people to get well and stay healthy. The goal of Care Link New Mexico is to make sure its members get the care and services needed. This will mean fewer trips to the emergency room, less out of home placements, improved health, and access to primary care services.
This service is only available to individuals deemed eligible based on State criteria, and who are enrolled in New Mexico Medicaid through a Managed Care organization.
Assertive Community Treatment (ACT)
The New Mexico Solutions Assertive Community Treatment program is an intensive program that provides a high level of support and therapies to adults with chronic mental illness. Services are provided on a long-term basis with continuity of caregivers over time. Psychosocial services are provided for adults with severe and persistent mental illness who often have co-occurring problems, such as substance abuse, homelessness, or involvement with the judicial system.
Assertive outreach and engagement services are provided directly by ACT team members, in the environment of the person served. At least 75% of service contacts are in the community, outside of the clinical office setting. Multiple contacts can be made per week based on the clinical needs of the person served. Team members are on-call after business hours so crisis services are available 24 hours a day, 7 days a week.